Every Medical PA within the Designated team is an experienced, remote medical secretary who is supported by a training manager and administration team. They will proactively manage your practice on your behalf, so you can focus on caring for your patients. The services we offer are:

• Call answering

  Our medical secretaries work together as a team, to ensure we answer over 90% of all calls. If your dedicated Medical PA is on a call to one of your patients, a briefed group of other Medical PAs, who understand your practice, provide back-up during normal working hours.

• Transcription & Dictation

  Accurate and high-quality letters are imperative to the efficient running of a private medical practice. All our remote Medical Secretary’s and professional Medical Typists will deliver letters within a timely manner, utilising our fully GDPR compliant secure cloud-based portal.

• Systems & Processes

  We help you set up systems and processes that ensure the efficient running of your practice. We focus on ensuring processes are robust, secure, and compliant.

  We will advise you on your choice of a Practice Management System dependent on your needs and budget.

• Diary Management

  Liaising with hospital contacts and colleagues is managed efficiently and accurately, ensuring clinic appointments and theatre bookings always run smoothly.

• Patient Centric

  Your patients experience from their initial contact, must reflect the professionalism of your practice, and enforce your values. Communication is key to your patients feeling that they have made the right decision, which is why your remote medical secretary will make sure they receive all the relevant information both before and after their appointments.

• Practice Management Systems

  Choosing the correct Practice Management System (PMS) can be daunting, especially if you are used to a different process, however allowing a paperless practice provides the data protection and security every practice needs.

  Our expert team can advise you on the best PMS to suit your practices needs.

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Would you like to find out how the Designated Medical expert team can support you with your private practice?

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No problem, you can download our brochure with further information here- https://designatedmedical.com/wp-content/uploads/DMed-Brochure-March-2025.pdf