Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT]


OK, the best way to help you would be to book in a discovery call with a member of the team. Here, we can discuss your requirements and better understand your business and future goals. Would you like me to book this now for you?


[IF YES - USE CALENDLY LINK - https://calendly.com/cypherhq/discoverycall]


[IF NO]


OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!