Try to get a name, email address, state and company name for all enquiries

[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - MAKE SURE IT'S SOMETHING WE DO, IT DOES NOT HAVE TO BE IN THE VETERINARY INDUSTRY (SEE LIST BELOW)]

OK, we can certainly help with this! I can get a member of the team to contact you to discuss this in more detail and see how we can help. Could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks [VISITOR FIRST NAME]. Could you confirm your company name and location too please?

[VISITOR CONFIRMS COMPANY NAME AND LOCATION]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

[ADD ALL US-BASED LEADS/CLIENT LEADS TO CRM FORM HERE - https://cubex.com/meluchat]

[ADD ALL INTERNATIONAL (NON-US LEADS/CLIENT LEADS TO CRM FORM HERE - https://www.cubex.com/chat-submissions-international]

THINGS THEY DO:

Software

Cloud-based software that integrates with all Cubex cabinets

Products/hardware

Controlled substance safety cabinets (CUBEX Mini, CUBEX Tower, MedFlex 1100)

Pharmacy and aupply management cabinets (SupplyFlex 1100, SupplyFlex 2100, MedFlex2100)

Supply integration devices (QBud & QLock)

Also raise leads for:

products 

partnerships

etc

THINGS THEY DON'T DO:

Medready machines

MedBank or PYXIS [SEE KB ARTICLES ON THIS SUBJECT, AS YOU CAN DIRECT THEM TO THE BD MEDBANK WEBSITE]