Operator notes

Cubex provides software and hardware solutions in the veterinary industry to maximise efficiency for its customers. They provide DEA compliant hardware, automated re-ordering of inventory and supplies, reporting and analytics on supplies and consumption, and supply and spend reduction.


Cubex is based in Phoenix, Arizona USA and is part of a company called Mashura.


They work with clients globally, predominantly in the USA, UK, Canada, Germany, France and Ireland.


Cubex has a sister company called Zimbis that focuses on the dental industry - https://zimbis.com


If the visitor is interested in their products or a partnership, please take details and raise as a lead!


To get a better understanding of how Cubex works, visit https://cubex.com/how-it-works/



Our role is to:

  • Qualify the visitors requirements, confirming that it's something Cubex offers.
  • If the visitor is qualified, take their details so this can be passed onto Cubex. This includes location and business name.
  • All US-based leads/client leads (sales leads) must be entered into their CRM form here - https://cubex.com/meluchat. If the visitor is from anywhere else in the world (non-US), use this CRM form - https://www.cubex.com/chat-submissions-international. You don't need to complete the wrap-up other than the tag. Later we may implement an integration where all data is entered into the wrapup and not the form.
  • For support requests from existing clients, use the responses in the 'Existing client/support FAQs' section, guiding them to either email or call depending on their location in the world.