[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

OK. Are you a new or existing client?

[IF EXISTING CLIENT]

OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?

[IF NEW CLIENT]

OK, I can book you in for a quick call with one of our specialist leasing consultants at a time that suits you. Would that be OK for you?

[IF YES, USE CALENDLY SCRIPT KB ARTICLE - https://calendly.com/gary-dawes/quick-call-with-gary]

[IF NO]

OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

[IF THEY’VE NOT ALREADY STATED]

Thanks [VISITOR FIRST NAME]. Was there a specific make and model you were interested in, and is this for personal or business lease?

[VISITOR CONFIRMS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!