[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - SEE LIST OF THINGS THEY DO AND DON'T DO BELOW]

[IF THEY DON'T DO WHAT THE VISITOR NEEDS]

Sorry, but we don't offer that. Is there anything else we can help you with?

[IF THEY DO WHAT THE VISITOR NEEDS]

Yes, we can help with this. So I can get someone to call you to discuss this further, could I take your name, email address, and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. Would you like us to contact you asap, or at a specific time?

[FOR ASAP, BOOK IN USING CALENDAR LINK - https://cinergi.co.uk/contact/discovery-call/ - OFFER THE NEXT AVAILABLE TIME]

[FOR A SPECIFIC, BOOK IN USING CALENDAR LINK - https://cinergi.co.uk/contact/discovery-call/ - OFFER THEM THE TIME THEY WANT OR CLOSEST TO IT]

[AFTER CALENDLY BOOKED] That's all booked in for you. We'll be in touch [GIVE THE DATE AND TIME].

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

What Cinergi offer:

Air source heat pump installation

Ground source heat pump installation

Solar panels (solar PV) installation

Home battery storage installation

Air conditioning installation

MVHR installation (Mechanical Ventilation with Heat Recovery)

EV chargers installation (electric car charger)

Under floor heating installation

Heat pump servicing

What Cinergi don't offer:

Anything related to customers thinking we are an energy provider eg British Gas, E-on etc. We're not - we supply and install the items in the list above.