Operator notes

OPERATOR NOTES


Carlyn Phucas Orthodontics provides orthodontic services from two offices in New Jersey, USA. One is in Marlton, the other in Turnersville. The main services provided to children and adults is the measurement and fitting of braces (metal, ceramic and invisible). They also help with the condition, Sleep Apnea.


Our goal is to:

  • Make sure the visitor requires orthodontics and NOT general dentistry (see differences below).
  • For new patients - take their details so they can be contacted for a complimentary consultation.
  • Existing patients - take their details so someone can contact them back.
  • Visitors wanting a virtual consultation - guide them to the virtual consultation page here - https://drphucas.com/virtual-orthodontic-treatment/.
  • If anyone has technical questions about treatments, success rates, etc, suggest they have a complimentary consultation and take their details.


IMPORTANT!

It's important to make sure you understand the difference between a orthodontist and a dentist. All orthodontists are dentists, but with further education/training related to orthodontics. Not all dentists are qualified orthodontists.

Below is a reminder of the differences in services between orthodontists and dentists.


SERVICES THEY PROVIDE (ORTHODONTICS)

Orthodontists are dentists that specialise in the alignment of teeth, and provide services related to:

Misaligned (crooked) teeth

Fitting of braces

Crowded teeth

Overbite

Underbite


SERVICES THEY DON'T PROVIDE (DENTISTRY)

Dentists typically encourage good oral hygiene and provide services related to:

Tooth decay

Tooth ache/pain

Root canals

Gum disease

Fillings

Crowns

Bridges

Veneers

Teeth whitening