No problem! I can talk you through the process to book your appointment. Can you confirm that you are on the correct page: https://cancan.uk/home.htm?

[VISITOR CONFIRMS]

Great! The first step you would need to do is select the service you are looking for from the drop down menu on the left hand side of the page. 

[VISITOR SELECTS THE CORRECT SERVICE THEY REQUIRE]

Perfect! On the next page, you would need to fill in your postcode and fill in the date and time you would like your appointment. Once these have been filled in, please select 'See rate and Book'.

[VISITOR COMPLETES THESE DETAILS]

Thanks. The page will now give you a rate for the work per hour (excluding VAT). The minimum first hour would need to be paid at the time of securing your appointment (refundable if you cancel anytime up to midday the day before). The form then gives you a section to discuss your requirements and upload photos of the work required for the team to review before your appointment. Once this is done, you would need to complete the email address section and then click next.

[VISITOR CLICKS NEXT]

You would then need to fill out your details including name, phone number and select the correct address. Once this is done, it will take you to the page to secure your appointment by making a payment for the first hour of work. Please note  that the payment does not cover any additional expenses incurred (materials purchased or, where applicable, parking). Any additional work is charged in only 15 minute increments after the first hour. 

[PAUSE 10 SECONDS]

All appointments and payments are subject to our terms and conditions which can be found here: https://cancan.uk/termsandconditions.html

[PAUSE 10 SECONDS]

Is there anything else I can help you with?