[VISITOR STARTS CHAT]
Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?
[VISITOR STATES REQUIREMENT - CHECK THE LIST OF THINGS THEY DON'T DO BELOW]
OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?
[VISITOR GIVES NAME & CONTACT DETAILS]
Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.
[VISITOR SAYS THANKS/CONFIRMS]
You’re welcome. Thanks for visiting!
THINGS THEY DO:
- Divorce and Separation
- Finances on Divorce
- Child arrangements
- Relationship breakdown- co ownership disputes
- Judicial Separation
- Finances and Children
- Maintenance and Variation
THINGS THEY DON'T DO:
- PLO matters
- Wills/probate
- Witnessing documents
- ID theft
- Neighbour disputes
- Adoption
- Social Services
- Immigration
- Settlement agreements