Operator notes

CSL Law is a specialist family law firm based in Croydon, Surrey. They help clients throughout Surrey, London, and nationwide with a range of legal issues, including divorce, family law and child maintenance issues.


Our role is to:

  1. Understand the requirements of the visitor and confirm it is a service provided by CSL Law (checking the THINGS THEY DON'T DO list in script steps)
  2. Answer any questions about CSL Law
  3. Take details and raise as a lead