Script steps

[VISITOR STATES REQUIREMENT]


OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS- MAKE SURE VISITOR GIVES FULL NAME]


[IF NOT ALREADY STATED - REASON FOR LOAN]


Thanks. Is this loan for residential, commercial, development finance or auction finance?


[VISITOR CONFIRMS]


[IF NOT ALREADY STATED - AMOUNT OF LOAN NEEDED]


Thanks. Roughly how much are you looking to borrow?


[VISITOR CONFIRMS]


Thanks. Could you also tell me where the property is located?


[VISITOR CONFIRMS LOCATION]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!