Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT - CHECK THE LIST OF SERVICES BELOW]


OK, we can help you with this. I would need to get a member of the team to contact you to discuss your project further, so could I take your name, email address, and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks for giving me all that information, [VISITOR FIRST NAME]. Can you also confirm your location?


[VISITOR CONFIRMS LOCATION]


Thanks for confirming that, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!



Services offered:


Platforms

iOS

Android

Web

Cross-platform web/mobile solutions


Software development services

Custom software development

Mobile app development

Web application development

SaaS development

Client portals

Internal business tools

Custom dashboards

Software/system consolidation

AI-powered applications

AI agents and workflow automation

API integration

CRM integration

Payment-system integration

Database integration

Product strategy

UI/UX design

Engineering/development

Testing

Launch

Ongoing support


Services they don't offer:


TBC - List anything here that you are commonly asked for, but don't cover.