[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - CHECK IT IS SOMETHING THEY DO]

OK. The best thing for me to do is get you booked in for an introduction call so we can discuss your project. Would you like me to arrange this now for you?

[IF YES, OFFER THE EARLIEST APPOINTMENT VIA CALENDLY - https://calendly.com/jcobb-bii/introduction-meeting]

[IF NO]

OK, no problem. I can get a member of the team to contact you directly if you'd prefer?  Could I take your name, email address, and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

SERVICES THEY PROVIDE:

INSIGHT

Brand Portfolio Analysis

In-depth Qualitative Research

Proprietary Quantitative Analysis

Hispanic Community Assessment

Digital Analytics & Optimization

STRATEGY

Omnichannel Marketing

Brand Line Extensions

New Product Ideation

Brand Management

Internal Alignment

EXECUTION

Creative Concepting & Production

Media Planning & Placement

Digital/Interactive

SERVICES THEY DON'T PROVIDE:

TBC