Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT]


Great! I'd be happy to arrange a free discovery call with Amanda to discuss how we can help with your mortgage. Could I take your name, email address, and telephone number?


[GATHER DETAILS & BOOK DISCOVERY CALL VIA CALENDLY HERE: https://blissfinancialsolutions.co.uk/contact/book-discovery-call/]


[IF NO TO DISCOVERY CALL]


No problem. So I can get a member of the team to contact you, could I take your name, email address, and telephone number? 


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!