Operator notes

OPERATOR NOTES:


Bell Financial Solutions is an award-winning mortgage broker covering Altrincham, Manchester, and Liverpool. 


PLEASE KEEP IT CHATTY, PERSONABLE, NOT LIKE A ROBOT- LET THEM SEE THE ‘REAL SIDE’ OF YOU. WE WANT THE CLIENT TO HAVE A SHORT RELATIONSHIP WITH THE OPERATOR ON THE END OF THE CHAT. DON'T FEEL YOU HAVE TO STICK TO THE SCRIPT EXACTLY- GO ‘OFF PISTE’ IF YOU HAVE TOO…..