[VISITOR STARTS CHAT] 

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

OK. So I can get a member of the team to contact you to discuss your requirements further and explain how we can help, could I take your name, email address, and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Can I also take your company name?

[VISITOR GIVES COMPANY NAME]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

[DOES NOT WANT TO GIVE DETAILS]

No problem! You can check out how we can help you optimise your business here- https://suzy-itmyqepe.scoreapp.com/

[I AM INTERESTED IN STARTING A FRANCHISE]

That's great! I can get a member of the team to contact you with more information on becoming a franchise. Can I take your name, email address and phone number?

[VISITOR GIVES CONTACT DETAILS]

Can I also take your location?

[VISITOR GIVES POSTCODE]

Thanks for providing this information [VISITOR NAME], the team will be in touch asap! 

[PAUSE 10 SECONDS]

In the mean time you can download our franchise brochure here- https://alchemyva.us15.list-manage.com/subscribe?u=f808abeccd9b852535fafa98e&id=5f0cb84a51