[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - SEE LIST OF THINGS THEY DO AND DON'T DO BELOW]

[IF THEY DON'T DO WHAT THE VISITOR NEEDS]

Sorry, but we don't offer that service. Is there anything else we can help you with?

[IF THEY DO WHAT THE VISITOR NEEDS]

OK, we can help with this. So I can get a member of the team to contact you to discuss your requirements further, could I take your name, email address, and telephone number?

[VISITOR CONFIRMS DETAILS]

Thanks [VISITOR FIRST NAME]. Could I also take the name and location of your company?

[VISITOR CONFIRMS COMPANY DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for chatting with us today! 

SERVICES OFFERED

Employment Law

HR Consultancy

Health & Safety

Business Immigration

Compliance, Policies & Documentation

Employee Relations & Workplace Disputes

Training & HR Resources via the AfterAthena Hub

SERVICES NOT OFFERED

TBC - this is a list of things you are often asked for, or presumed to offer, but don't.