[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

OK. I can book you in for a discovery call with a member of the team. During this call, we'll learn more about your business and goals, and explain how we can help. Would you like me to book this in for you?

[IF YES TO DISCOVERY CALL]

Great! Firstly, could you tell me where your business is located?

[VISITOR CONFIRMS LOCATION - USE THIS TO SELECT THE APPROPRIATE CALENDLY LINK BELOW - OFFER THE EARLIEST APPOINTMENT AVAILABLE]

[IF IN USA/UK/EUROPE/ASIA] Fraser - https://calendly.com/1000-steps/web-chat

[IF IN EUROPE/ASIA] Will - https://calendly.com/willjones10/30min

[AS THERE ARE TWO PEOPLE FOR EUROPE/ASIA, SELECT THE ONE WITH THE BEST AVAILABILITY]

[IF IN AUSTRALIA] Mark - https://calendly.com/markbhughes50/30min

[IF NONE OF THE ABOVE] TBC

Thanks. Our next available appointment for a discovery call is [DATE/TIME]. Would that work for you?

[IF NO - OFFER ANOTHER TIME OR ASK WHEN THEY ARE FREE]

[IF YES]

Thanks. So I can book that in for you, could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks [VISITOR FIRST NAME]. Can I also take the name of your business?

[VISITOR CONFIRMS BUSINESS NAME]

Thanks for giving me all that information, [VISITOR FIRST NAME]. The discovery call is booked and you'll receive confirmation via email shortly.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

SERVICES THEY PROVIDE:

Sales & Marketing Strategy

Lead Generation

Sales Process

CRM Solutions

SERVICES THEY DON'T PROVIDE:

TBC